Hospitality Sales & Event Coordinator
Hospitality Sales & Event Coordinator
Introduction
Welcome to Thind Management, a family-owned management company where we strive to provide exceptional service and unforgettable experiences to our guests at our properties. With a passion for hospitality and a commitment to teach, we at Thind Management strive to share our knowledge with team members to reach new heights. We live and breathe Thind’s motto “We’ll Take It from Here”. Our team of experienced leaders are dedicated to delivering the highest standards of training, providing tools, and ensuring professional growth of our team members.
Job Summary
We are seeking a highly organized, guest-focused, and detail oriented Hospitality Sales & Events Coordinator to play a key role in driving revenue and delivering exceptional guest experiences by supporting sales initiatives and coordinating meetings, events, and group bookings. This position serves as the primary liaison between clients and internal departments to ensure flawless execution from inquiry through event completion.
Core Job Responsibilities & Duties
- Respond promptly and professionally to sales inquiries for meetings, events, and group bookings
- Prepare proposals, contracts, and banquet event orders (BEOs)
- Coordinate site tours and assist with client presentations
- Maintain accurate client records, forecasts, and event details in sales systems
- Support the sales team in achieving revenue and occupancy goals
- Coordinate logistics for meetings, weddings, corporate events, and social functions
- Act as the main point of contact for clients before, during, and after events
- Communicate event details clearly to operations, banquet, culinary, and front desk teams
- Ensure event setups, timelines, and service standards are executed as contracted
- Conduct post-event follow-ups to ensure client satisfaction and identify future opportunities
- Manage event calendars and ensure scheduling accuracy
- Assist with billing, deposits, and final invoicing
- Maintain organized files for contracts, permits, and event documentation
- Assist with marketing initiatives, promotions, and sales reports as needed
- Assist with scheduling meetings for vendors, executives, and other team members
Qualification Standards & Company Requirements
- Minimum 1–3 years of experience in hospitality sales, events, catering, or hotel operations preferred
- Strong organizational and time-management skills with attention to detail
- Excellent verbal and written communication skills
- Professional, service-oriented demeanor with strong interpersonal skills
- Ability to multitask and prioritize in a deadline-driven environment
- Proficiency with Microsoft Office; experience with hotel sales or event systems a plus
- Flexibility to work evenings, weekends, and holidays as required by event schedules
- Ability to work independently and as a team in a fast-paced environment
- Must have a flexible work schedule
*Please note that specific job requirements and responsibilities may vary depending on the company’s policies, size, and other factors*